Effective Date: 10-09-2024
Raasta Foundation Trust is committed to protecting the privacy and confidentiality of its donors, volunteers, beneficiaries, and visitors to its website. This privacy policy outlines how we collect, use, store, and protect your personal information in accordance with Indian law, including the Information Technology Act, 2000 and its associated rules.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, contact details (email, phone number, address), and any other information you voluntarily provide to us when making donations, volunteering, or participating in our events and programs.
- Financial Information: In the case of donations, we may collect payment details such as bank account or credit card information. This information is processed securely through trusted payment gateways.
- Usage Data: Information such as IP addresses, browser types, and website usage patterns may be collected through cookies and similar tracking technologies when you visit our website.
2. How We Use Your Information
We use your personal and financial information for the following purposes:
- Donation Processing: To process and acknowledge your donations, provide tax receipts, and ensure transparency.
- Communication: To keep you informed about our projects, activities, events, and other relevant updates from Raasta Foundation Trust.
- Volunteer Coordination: To organize and manage volunteer activities, including assigning tasks and responsibilities.
- Legal Compliance: To comply with applicable legal and regulatory obligations, such as financial reporting and auditing.
- Improving Services: To enhance our website and improve our outreach efforts based on user behavior and feedback.
3. Sharing of Information
Raasta Foundation Trust does not sell, rent, or share your personal information with third parties for commercial purposes. However, we may disclose your information under the following circumstances:
- Legal Compliance: We may share your information with government authorities or other entities when required by law, regulation, or legal process.
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, auditors) who assist us in carrying out our operations. These service providers are required to maintain the confidentiality and security of your information.
- With Your Consent: We may share your information with third parties when you give us explicit permission to do so.
4. Data Security
Raasta Foundation Trust implements appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: Financial transactions and sensitive information are transmitted securely using encryption protocols.
- Access Control: Personal information is only accessible to authorized personnel on a need-to-know basis.
- Data Storage: We store personal information in secure databases and ensure compliance with data protection laws.
However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
As per Indian law, you have the right to:
- Access Your Information: Request access to your personal data that we hold.
- Correction: Request correction or updates to your personal information if it is inaccurate or incomplete.
- Withdrawal of Consent: Withdraw your consent for the processing of your personal information at any time. Please note that withdrawing consent may limit your ability to participate in certain activities with Raasta Foundation Trust.
- Data Deletion: Request deletion of your personal information, subject to legal and regulatory obligations.
To exercise any of these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve user experience and analyze website traffic. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
7. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal and reporting obligations. Financial information related to donations is retained for compliance with tax and accounting laws.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled by Raasta Foundation Trust. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to the Privacy Policy
Raasta Foundation Trust reserves the right to modify or update this privacy policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests related to this privacy policy or the handling of your personal information, please contact us at:
- Email: info@raastatrust.com
- Phone: +91 70489 05724
By using our services, you agree to the terms of this privacy policy and consent to the collection and use of your personal information as outlined above.