At Raasta Foundation Trust, we strive to ensure transparency and accountability in all our operations, including donations and contributions. As a charitable organization, your generous donations help us carry out our mission of uplifting communities, empowering women and children, and supporting the underprivileged. Below is our refund policy:
1. Donation Refunds
All donations made to Raasta Foundation Trust are considered voluntary and non-refundable. Once a donation is processed, it cannot be refunded, whether made online, in person, or through any other medium. This policy helps us maintain the consistency and planning needed to achieve our charitable goals.
2. Error in Donation Amount
If you believe an error has been made in the donation amount or if you accidentally made a duplicate donation, please contact us within 7 days of the donation date. Upon review and verification, we may consider refunding the excess amount or correcting the donation. However, refunds will be made only for the excess portion of the donation and not the full amount.
3. Tax-Exempt Status
All eligible donations to Raasta Foundation Trust may qualify for tax exemptions under Section 80G of the Income Tax Act, 1961. Once a donation receipt has been issued for tax purposes, no refund can be made, as the tax exemption has already been claimed.
4. Event/Program Refunds
In the case of event registrations, tickets, or participation fees, refunds may be offered only if the event is canceled by Raasta Foundation Trust. Participants must request a refund within 5 days of the event cancellation. No refunds will be issued for voluntary withdrawal or non-attendance at events.
5. Third-Party Payment Processors
When making donations or payments through third-party processors (e.g., payment gateways), refunds are subject to the terms and conditions of these service providers. Raasta Foundation Trust is not responsible for any delays or issues arising from third-party refund policies.
6. Changes to the Refund Policy
Raasta Foundation Trust reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. It is recommended to review the policy periodically.
7. Contact Us
If you have any questions or concerns about this refund policy, or if you believe a refund request should be considered, please reach out to us at:
- Email: info@raastatrust.com
- Phone: +91 70489 05724
Thank you for supporting Raasta Foundation Trust. Your contributions help us make a meaningful difference in the lives of those in need.